The Eugenia Corrigan Award
Regina Isaac receives 2012 Eugenia Corrigan Award
Regina Isaac, secretary in tavern administration, was honored as the 2012 recipient of the Eugenia Corrigan Award from The Colonial Williamsburg Foundation at the May 14, 2012, administrative support staff lunch held at the Williamsburg Inn.
Regina joined Colonial Williamsburg in 2007 as a secretary in hospitality support services. She consistently serves as a model for collaborative relationships with other support staff members, supervisors and managers across all divisions. As the administrative liaison for the taverns, she plays a valuable role in communicating with staff and guests alike.
She serves as a clearinghouse for updating communications such as the Daily Flash and Colonial Williamsburg This Week for tavern and hotel employees who have front-line interaction with guests. Through her knowledge of Foundation departments and operations, along with her eagerness to assist others in the area of administrative support, Regina has built an invaluable reputation for providing the highest level of professionalism and integrity. She reaches across divisions to assist in coordinating events, VIP reservations, itineraries and publications. She has worked with research and historical interpretation staff to gain accurate 18th-century wording for tavern menus and images for our refillable mugs. When new products sales staff members join the team, they benefit from a successful tavern tour process Regina helped develop. She provides the necessary oversight to keep all the moving parts operating smoothly while always looking for—and finding—innovative ways to reuse, rework and recycle goods, materials and supplies. Her managers cite her integrity and professional approach in projecting a consistent image of helpfulness, courtesy and hospitality to both guest and staff.
The award recognizes the work of administrative professionals, celebrating the attributes of guest focus, communication, collaboration and stewardship/accountability as exemplified by the late Eugenia Corrigan during her 38 years of service to Colonial Williamsburg.
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